Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. There is no guaranteed way to win, and the house always has a mathematical advantage. Play only with money you can afford to lose.
Age Verification
You must be at least 18 years old (or the legal age in your jurisdiction) to access and use pokies and online gambling services in Australia. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of these warning signs, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or healthcare providers
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Lying about the extent of your gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, or relationships due to gambling
- Experiencing financial difficulties related to gambling
- Unsuccessful attempts to cut back or stop gambling
Self-Help Tools & Limits
Most responsible gambling operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a specified period
- Loss Limits: Set a maximum amount you're willing to lose
- Session Time Limits: Automatically log out after a set period of play
- Reality Checks: Pop-up reminders showing your time and money spent
- Self-Exclusion: Voluntarily exclude yourself from gambling services for a set period
Check your gaming platform for these options and use them as part of your responsible gambling strategy.
Support & Help Services
If you're struggling with gambling, professional help is available. Contact these organisations:
Australia
- Gambling Help Online – Free, confidential support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help – Counselling and support services across Australia
www.problemgambling.org.au
International Support
- GamCare (UK)
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (US)
www.ncpgambling.org
Need Help?
If gambling is causing you or someone you know distress, seek help immediately. There is no shame in asking for support. Professional counsellors are available 24/7 to provide confidential assistance. Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au.